Built for modern call operations
AI Voice Call Center Platform
Inbound + Outbound Calls, 24/7.
Run real-time inbound and outbound voice operations with grounded answers, live QA, and workflow automations in a single tenant-safe workspace.
Core capabilities
Realtime voice runtime
RAG from docs and URLs
QA scoring from transcripts
Automations and webhooks
Configure your AI agent visually
A simplified view of agent setup: persona, greeting flow, prompt blocks, and safety rules.
Agent profile
Agent nameFront Desk AI
Voice styleWarm + concise
LanguageEN / ES
EscalationAfter 2 retries
Thanks for calling. I can help with scheduling, cancellations, and follow-ups. If needed I can connect you to a human teammate.
Manage outbound calls in one workspace
A frontend-style campaign console with queue controls, live statuses, and pacing feedback.
Campaigns
Renewal reminders live
Missed appointment retry queued
Win-back outreach draft
Custom segment builder
Quiet hours policy
Live board
Connected39%
Callback set24
Active lines12
Sarah P. � 00:38in call
Mike R. � callbackscheduled
Ana T. � voicemailretry
Lead #4921dialing
RAG retrieval pipeline
Documents and URLs are indexed, retrieved, then injected into live responses.
policy.pdf 0.92
faq.docx 0.88
billing-url 0.84
Query
Retriever
Context
Answer
Build actions with drag-and-connect logic
Create frontend-style automation flows from call events to CRM updates, tickets, and notifications.
Action blocks
Create CRM note
Open support ticket
Send follow-up SMS
Assign to owner
Webhook call
Current flow: appointment completion
Triggercall ended + intent=appointment
Conditioncustomer confirmed slot
Actioncreate CRM activity + reminder SMS
Fallbackopen follow-up task if missing info
Integrations That Orbit Your Workflow
Ljudra sits at the center of your stack and keeps every connected tool in sync while calls are happening.
Ready to run your AI call center live?
Start with inbound and outbound flows, then scale coverage, languages, and automation from one dashboard.
Get Started